One Time Password (OTP) via SMS or Push Notifications
Mobile banking users may be familiar with OTP that is generated by token. Nevertheless, we realize that token is not something that we will carry anytime anywhere. Thus, SCB needs a different solution to ensure the security of all transactions happening through the mobile app. To overcome this, we equipped the mobile app with the capability to request for OTP and get it delivered via SMS. Alternatively, mobile baking users may also opt in for push notifications OTP, delivering the OTP via the device’s push notification centre. The push notification OTP is a significantly cheaper alternative than SMS OTP. However, push notification will disappear as it is tapped or turned off.